I ordered two shirts, and only one arrived. I shot them an email, and in addition to describing the missing shirt, I mentioned how extremely small the "extra large" i received really was... Someone there promptly replied that they were sending not only the missing shirt, but a double XL of BOTH...!!! In this day and age, its great to see a company that actually takes the time to consider their customer's point of view, and fix a problem by going above and beyond... Great shirts, and even better service...!!!